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Location: Berlin, Dresden, Nuremberg, all over Germany Contract type: full time, permanent

In your role as a Learning und Community Solutions Manager (f/m), you will show our clients how they can get the most out of their communities and connect and optimize their learning processes.

In your role as a Learning und Community Solutions Manager (f/m), you will show our clients how they can organize and implement learning processes in their company more effectively. SmarterPath, Pokeshot///SMZ’s award-winning social learning management system, can be integrated seamlessly in internal communities (such as Jive, IBM, and SharePoint), while also offering the possibility to serve as a stand-alone learning community. This allows employees to learn directly in their familiar work environment and to connect with one another while taking on-demand courses and virtual classes. As a Learning and Community Solutions Manager, you will be responsible for guiding clients through this process. You will provide them not only with technical support (e.g., assistance with the roll-out and usage of our social LMS solution SmarterPath) but also with business support (e.g., assistance with change management issues). Communicating with our development team to answer client questions and to pinpoint requirements also falls within your area of responsibility.

Your responsibilities and tasks as a Learning and Community Solutions Manager (f/m):

  • Provide clients with guidance and advice on the implementation of new learning methods and processes (LMS consulting)
  • Consult on technical and business requirements during product implementation and roll-out
  • Conduct (product) demos and answer client questions regarding product and community matters
  • Collaborate closely with the development team on technical development and implementation issues
  • Coordinate and monitor our German and international certified SmarterPath partners

Your profile:

  • Degree in business informatics, computer science, communications, business administration, economics, educational science, or a related field
  • Experience in using LMSs and modern learning concepts (social learning)
  • Good technical understanding of product development cycles (development, testing)
  • Ability and willingness to travel
  • Flexibility and strong communication and presentation skills
  • Experience in project management is preferable
  • Fluent German and English (spoken and written)

Who we are:

Pokeshot///SMZ specializes in social business consulting, social software, and product development. We help companies to roll out Facebook-like applications in order to improve collaboration and communications among their employees, partners, and customers. Everyone in our team is dedicated to helping our clients become a “successful social business.” Our goal is to facilitate connecting and sharing, to improve collaboration and communications, and to make sure the right experts are found at the right time without business organizations. We don’t do all of this for just anyone, but for a roster of clients that includes some of Germany’s biggest automakers. Pokeshot///SMZ is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, colour, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status. Please send your application and CV to careers@pokeshot-smz.com.  
Englisch, Berater, Intranet, community, Manager, Learning, Lernen, LMS, ITsax.de, Empfehlungsbund