Bautzen and Dresden

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Empowering you – to break new ground!

We want to shape the future with vision and innovation. Be part of it and develop your full potential!

As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 10,000 employees in more than 30 countries, we design, implement and develop custom-fit SAP solutions for our global customers.

As Business Process Management Specialist (f/m/d) in the Global Managed Services business unit, you can expect a global team of over 1,500 colleagues who share your passion for SAP.

Would you like to take the next step in your career and be part of our highly qualified team? Then strengthen our team GMS Business Process Management and become a reliable partner of our operational units!

Are you ready to break new ground?


Location: Germany (Bautzen, Dresden or Bielefeld)


That is what makes us special:

Team-oriented corporate culture, collaboration as equals and steady knowledge transfer

Active participation in shaping your future

Individually tailored onboarding program including a mentoring program

Sustainable career support with our career model and individual development programs

International development opportunities and networks

Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub and certification opportunities

■ 25% employer contribution to the company pension scheme as well as other attractive pension offers (e.g. lifetime working account)

Free drinks and fruit in the offices and an allowance for lunch


Do you love challenges?

You will be part of the GMS Business Process & Risk Management Team. We are an international, agile team with a focus on supporting the global harmonization & standardization of our Business Processes & Risks.

Main Tasks:

Evolution & improvement of our process governance to handle our business processes in a heterogeneous landscape

Participation and management of small and medium sized process design- & optimization projects  

Harmonization of processes in NTT Data Business Solutions wide programs including documentation & continuous improvement

Working with our Process Management Suite and supporting all business units in modeling of business processes with BPMN 2.0

Supporting global Risk Management Initiatives to identify and mitigate customer, process and asset related risks


Convince us with your potential!

Process & Service & Risk oriented thinking

■ Ideally experience in managing processes in an IT context and in handling projects in a global environment

Understanding of standards such as ITIL, ISO20000 or ISO9001

■ Very good communication skills, enjoy working in a multicultural environment

Analytical as well as structured working methods

Fluent in English orally and in writing


Do you have questions!

We are looking forward to receiving your complete application documents (cover letter, CV and references) stating the earliest date you could start.

Get empowered by NTT DATA Business Solutions!

Josephine Krüger 

Tel.: +49 3591 2952 2546



We believe that diversity is essential for a strong innovative company like NTT DATA Business Solutions, so we like to attract as many different people as possible.

We transform. SAP® solutions into Value

Business, Process, Management, Specialist, Englisch, Data-Mining, IT-Administration, IT-Administrator,, Empfehlungsbund